Investing in Features that add VALUE
Below are many of our value-added features that have been developed over time, to provide our customers with the product support that ensures their equipment will be maintained to highest industry standards.
- Technicians receive an average of 50 hours or more of training each year
- 90-Day Workmanship Labor Warranty
- 4-Hour Response Time or the first hour is FREE program (avg. 1.2)
- "Parts Fast or Parts Free" Program through Promatch®
- $2MM Parts inventory
- Cat Lift Trucks Remanufactured Parts Program
- Free Service Loaner Program
- Repair Estimate Guarantee: LiftOne guarantees all invoices match up with agreed-upon price or quote, unless otherwise communicated and agreed with by Customer and LiftOne.
- 6-Months / Unlimited Hours Parts Warranty through Promatch®
- Planned Maintenance Scheduling System (96% completion)
- 24-Hour Emergency Service
- Over 100 factory-trained Technicians
- Over 100 stocked service vans
- GPS Tracking on Service vehicles
- 8 shops and vans, complete with tooling
- 2 full-time Technical Communicators / Trainers
- Factory Operator Training – exceeds all OSHA standards
- Customer Training
- Complete Oil Analysis Laboratory
- Onsite Hydraulic Hose Make Up
- Count on your LiftOne Product Support team to keep your equipment running at its most productive limits, while controlling costs to stay in line with job requirements.